Clients & Testimonials
About Us
Established in 1968 as a market research agency, we retain a strong research division specialising in retail, tourism, media, public sector and charities.
We have a team of experienced research executives who conduct surveys using our house call centre, data scanning and online facilities as well as a UK wide field force. We are a Company Partner of the Market Research Society.
We also have a long established direct marketing division with in-house call centre, printing, mailing and warehouse facilities. We specialise in response handling requiring complex data capture and data management. We are a corporate member of the Direct Marketing Association.
We are based in Cardiff Bay where we employ a staff of eighty, as well as a field force of freelance researchers across the UK. We are a supplier of services to the Welsh Assembly Government and other public sector bodies and are offer our services in Welsh as well as English.
Management Team
Phil Evans
Role: Chief Executive Officer
Phil was brought in to Research and Marketing Plus in January 2009 in order to lead the business through the next phase of its development. This includes devising and implementing strategic objectives for sales and marketing, product development and operations. A Chartered Management Accountant, he brings over twenty years experience of finance, sales and marketing gained in the media sector. A former Finance Director of S4C Commercial, Phil also sits on the Council of CIMA the global accountancy body where he advises on marketing and communication strategy.
Email: phil.evans@rmltd.net
John Poole
Role: Research Director
John joined the company in April 2008 to head up the Research division and is primarily responsible for business development. A professional researcher with over twenty years experience on both agency and client side, John has worked for a wide range of organisations including Lorien Research, Halfords, Barclaycard, Staples Europe and Audi. He has an MBA from Aston University and is a member of the Market Research Society and the Chartered Institute of Marketing.
Email: john.poole@rmltd.net
John Hurst
Role: Operations Director
John has overall responsibility for the operational units within the company, including the inbound and outbound call centres, the mailing house and warehouse. John experience also covers sales and marketing and prior to joining Research and Marketing Plus in March 2008 he worked for Message Labs and Energis. A business graduate from the University of Cardiff, John is currently studying for an MBA.
Email: john.hurst@rmltd.net
Paul Hewett
Role: Direct Marketing Director
Paul heads up the Direct Marketing division and is responsible for business development including integrated marketing which combines mail, e-mail and contact centre communications. Paul has a background in design with a first class honours degree in product design from the University of Wales Institute Cardiff. Prior to joining Research and Marketing Plus in 2005 he worked as a graphic and print designer for ADM Forecast and Crystal Design. Paul is a full member of the Direct Marketing Association and sits on the Council of the DMA West and Wales.
Email: paul.hewett@rmltd.net
Chris Tanti
Role: Technical Director
Chris heads up the ICT department which is responsible for networks and data processing. An experienced ICT professional Chris joined Research and Marketing Plus in 1999 from the IT department of the Wales Tourist Board. He is an experienced database and website developer including SEO, working with Alpha software, CSS, JavaScript and Adobe Dreamweaver, He also manages the company’s digital print and mail sortation processes, and handles all reporting requirements using Crystal Reports, Alpha Reports and SPSS Table Statistics.
Email: chris.tanti@rmltd.net