Who we are

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Who we work with

WELSH LANGUAGE BOARD SEVERNSIDE DOW CORNING SAVE THE CHILDREN ASDA TESCO DPP LIDL GVA GRIMLEY CHASE AND PARTNERS

Our clients are wide-ranging and include well known commercial brand names, as well as key public sector organisations and SME's.


Call Centre

As well as being convenient and fexible, our UK based call centre provides a combination of exceptional customer service skills with the latest call centre technology ensuring that your customer enquiries, orders and issues are dealt with quickly and professionally.

As the frst point of contact for many businesses we are committed to providing exceptionally high standards that sharpen your customers perception of your business. We ensure our personnel are well trained, articulate, professional and armed with the latest call centre technology.

All our calls are recorded and frequently monitored to ensure that quality is managed.

For many businesses telephone interaction with their customers is one of the most personal touch points. We will look after your brand, ensuring that your customers receive the highest level of professionalism, care and courtesy. This commitment is backed up by 100% call recording.

Inbound call centre services...

  • Order capturing
  • Returns and complaints processing
  • Appointment Making
  • Information helpline
  • Campaign follow-up
  • Advertising and marketing response
  • Brochure request lines
  • Telemarketing
Get in touch if you would like more information

 

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